120 ph Privacy Policy – How Your Personal Data Is Handled

1. Information You Provide Directly

When you register an account on 120 ph, we collect the personal details you submit during the sign-up process, including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years, and set up your account correctly. We may also collect a copy of a government-issued identification document when you request your first withdrawal or when our compliance team initiates a verification check. Any information you provide when contacting our support team — such as messages, screenshots, or account details — is also retained as part of your account record. You are responsible for ensuring that all information you submit is accurate and kept up to date through your account settings. Providing false or misleading information is a breach of our Terms and Conditions and may result in account suspension. We do not collect more information than is necessary for the purposes described in this policy.

2. Information Collected Automatically

When you access the 120 ph platform — whether through a desktop browser or a mobile device — certain technical data is collected automatically to help us operate the service reliably and securely. This includes your IP address, device type, operating system, browser version, session timestamps, pages visited, and in-platform actions such as bets placed or games launched. We use this data to detect unusual activity, prevent fraud, and improve the overall performance of the platform for players across the Philippines. Automatic data collection also helps us understand which features are most used so we can prioritise improvements that matter to our members. This data is not used to build advertising profiles or sold to third-party marketing companies. Log data is retained for a limited period in line with our internal data retention schedule and applicable regulations. You cannot opt out of automatic technical data collection while using the platform, as it is essential to the secure operation of the service.

3. Cookies and Similar Technologies

120 ph uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across visits. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a set period to remember settings such as your preferred language or login state. We do not use cookies to serve third-party advertisements or to track your activity on other websites. You can manage or disable cookies through your browser settings, but doing so may affect the functionality of certain platform features, including the ability to stay logged in. A cookie consent notice is displayed on your first visit to the platform, giving you the opportunity to review the types of cookies in use. Strictly necessary cookies cannot be disabled as they are required for the platform to operate. If you have questions about specific cookies used on the platform, you can raise them through the support channel listed in your account dashboard.

4. Payment and Transaction Data

All deposit and withdrawal transactions on 120 ph are processed in Philippine pesos (PHP) through payment providers that operate under applicable financial regulations. We collect transaction records including the amount, date, payment method reference, and outcome of each transaction for accounting, fraud prevention, and regulatory compliance purposes. Full payment card numbers or bank account credentials are never stored directly on our servers — these are handled by our payment processing partners using industry-standard encryption. Transaction history is accessible to you at any time through your account dashboard and is retained for the period required by applicable Philippine financial regulations. If a transaction is flagged for review, our compliance team may request additional documentation to verify the source of funds. We do not share your payment data with third parties except where required by law or where necessary to complete a transaction you have initiated. Any disputes relating to transactions should be raised with our support team as soon as possible so they can be investigated promptly.

5. How We Share Your Information

120 ph does not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so or if we believe disclosure is necessary to protect the rights, safety, or property of 120 ph or its members. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change in advance. We will never share your data with gambling affiliates or advertising networks. If you have concerns about how your data is shared, you can contact our support team for clarification.

6. Your Rights as a Data Subject

As a registered player on 120 ph and a resident of the Philippines, you have rights over your personal data under applicable data protection laws. You have the right to request access to the personal information we hold about you, to correct any inaccurate data, and to request deletion of your account and associated data subject to our legal retention obligations. You may also request that we restrict the processing of your data in certain circumstances, or object to processing that is based on our legitimate interests. To exercise any of these rights, please contact our support team through your account dashboard — we will respond to verified requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request to ensure that information is not disclosed to an unauthorised person. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We are committed to resolving all data-related concerns fairly and transparently.

7. Data Security and Retention

We implement technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include encrypted data transmission (TLS), access controls that limit who within our organisation can view your personal information, and regular security reviews of our platform infrastructure. Despite these precautions, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 120 ph account and to enable any available account security features. Personal data is retained for as long as your account is active and for the period required by applicable Philippine regulations after account closure — typically for anti-money laundering and tax compliance purposes. Data that is no longer required is securely deleted or anonymised in accordance with our internal retention schedule. If you become aware of any security incident affecting your account, please notify our support team immediately so that appropriate action can be taken. We review and update our security practices regularly to keep pace with evolving threats.

8. Updates to This Privacy Policy

120 ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations in the Philippines. When we make material changes, we will notify registered members through the platform or via the contact details on their account before the changes take effect. The most current version of this policy is always available at this URL, and the effective date at the bottom of the page will be updated accordingly. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to request account closure. We encourage you to review this page periodically so you remain informed about how your data is handled. Previous versions of this policy are not retained for public access once an update has been published.

Effective date: 2025. This policy applies to all registered members of the 120 ph platform in the Philippines.